A federal investigation has intensified after Boeing failed product audits and has not provided documentation on the removal and subsequent reinstallation of a door plug that failed on a Alaska Airlines Boeing 737 Max 9 flight in January.
According to the preliminary report by the Nation Transportation Safety Board (NTSB), the four bolts that were supposed to hold the door plug in place were not installed. The investigation revealed the door plug had been removed for maintenance because of improperly installed rivets.
