HondaJet Opens Customer Service Center

Ribbon cut last week on HondaJet Greensboro facility.

Honda Aircraft ribbon cutting

Honda Aircraft ribbon cutting

At the NBAA gathering in Las Vegas this week, Honda Aircraft has underscored its commitment to its unique "over-the-wing-engine-mount" (OTWEM) HondaJet. A concrete example (literally) of that commitment opened last Thursday at the HondaJet headquarters in Greensboro, North Carolina.

Honda Aircraft president and CEO Michimasa Fujino, the engineering brain behind the HondaJet, said "With the opening of the customer service facility, together with our dealer network and the talented team here at Honda Aircraft, we are closer to making that objective a reality."

The new center, begun in September 2012, will serve as the corporate base for Honda Aircraft Company's customer service organization. The team will manage warranty administration; service programs sales and administration; 24/7 technical support center; technical publications; training. The organization is meant to complement the OEM's dealer, serving in the role of heavy maintenance, major repair and overhaul work.

The building covers approximately 90,000-square-feet and houses the company's service organization's dedicated office and workspace. It also includes a service parts warehouse for parts distribution, and a maintenance hangar.

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