What to do? The FAA staffer advised me to call Jack Brown's and have them "reconstruct" the file they sent. I was worried. Would I be without a certificate for an extended period due to what I assumed was a freak screwup? I picked up the phone and called Jack Brown's. What I learned was far from reassuring. Not only did my plight turn out not to be an unusual event; it was, as far as Brown's was concerned, business as usual for the FAA these days. Brown's quickly researched the issue: they had indeed filed my certificate electronically and then, a couple of days later, followed up by sending the paperwork, by return receipt mail, to the FAA. But what could they do for me now? Lots, as it turned out. Brown's immediately called the Flight Standards Office in Orlando, explained the nature of the problem to them and requested that a new temporary certificate be sent to me. Thirty-six hours later, it showed up in my mailbox. Thanks, Orlando.