The Part 13 complaint the AOPA filed yesterday with the FAA on behalf of its membership focused on egregious FBO pricing at three primarily GA airports: Chicago’s Waukegan (UGN), Asheville NC (AVL) and Florida’s Key West International (EYW). The Part 13 complaint process is an informal method for impacted parties to ask the FAA to investigate questionable airport operating practices that could violate the airport’s grant-funding assurances.
AOPA Files FAA Part 13 Complaint Over Unfair FBO Pricing
Key Takeaways:
- The AOPA has filed a Part 13 complaint with the FAA, citing "egregious FBO pricing" at general aviation airports, particularly Waukegan (UGN), Asheville (AVL), and Key West (EYW), after receiving hundreds of pilot complaints.
- The complaint specifically targets Signature Flight Support, alleging that its single-FBO monopoly at these locations leads to unreasonable fees for unrequested services and violates airport grant assurances by lacking competitive or regulatory oversight.
- AOPA advocates for increased FAA oversight, price transparency, and greater competition to ensure fair access for general aviation pilots, while Signature Flight Support states its commitment to fair pricing, high service levels, and compliance.
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