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Some Just Diagnose Problems Better Than Others

Santa Fe Aero Services in-house avionics guru has the kind of brain that likes to solve puzzles.

When it comes to diagnosing issues with airplane systems, some people are just better at it than others. [Courtesy: Ben Younger]
Gemini Sparkle

Key Takeaways:

  • A highly skilled avionics technician, Brandon Maestas, quickly diagnosed and fixed a persistent, five-year-old avionics problem in the author's plane that had baffled multiple experts.
  • The seemingly complex issue—the G5 unit causing a tail wag when its power button was pressed—was resolved by simply tightening the unit, as its slight movement was being misinterpreted as yaw by internal accelerometers.
  • The article celebrates the value of diagnostic problem-solving, drawing parallels between Maestas's ability to "solve the puzzle" and an ER doctor's critical thinking, contrasting it with those who primarily implement solutions.
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Making my way across the country in May, I enjoyed an involuntary extended stay in Santa Fe, New Mexico, after the failure of a servo on my autopilot. The Beech Bonanza was airworthy, sure, but I’m not interested in hand flying over a thermal-laden desert landscape for hours on end. Been there, done that. And with the Writers Guild of America being on strike, I was in no rush to get home anyway.

Waiting for the parts to arrive, I called someone I met a few years earlier when I was stuck in Albuquerque during COVID-19. Back then, Brandon Maestas was the in-house avionics guru at Santa Fe Aero Services, and he got my Garmin software updates squared away while we all waited for the world to come back. It was nice having some order in an otherwise chaotic moment in all our lives. I recalled him being a smart technician and getting things done quickly and cleanly. You remember people like that when they touch your airplane.

Ben Younger

Ben Younger is a TV and film writer/director, avid motorcyclist and surfer—but it’s being a pilot that he treats as a second profession. Find him on Instagram @thisisbenyounger.

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