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The Word No Airline Pilot Wants to Utter

An NTSB study found that when the crew told passengers to jump and slide rather than sit and slide, it quickened egress. Alamy
Gemini Sparkle

Key Takeaways:

  • Passenger complacency is a significant concern, with most travelers ignoring pre-departure safety briefings and safety cards, leaving them unprepared for critical, albeit rare, aircraft evacuations.
  • Real-world evacuations are far more complex and challenging than ideal certification drills, requiring pilots to make rapid decisions and flight attendants to manage unpredictable human behavior under non-ideal conditions.
  • NTSB studies highlight issues such as widespread passenger inattention, the inefficiency of certain evacuation commands (e.g., "sit and slide"), the danger of blocking exits unnecessarily, and the critical risk posed by passengers attempting to retrieve carry-on bags.
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If you ask a veteran airline pilot how many occasions he or she has given the command to evacuate an airplane during the course of their careers, most likely the answer will come silently with thumb and index finger forming a goose egg. The answer is a testament to the overall safety of our business. But that doesn’t mean an evacuation is an unlikely event.

Les Abend

Les Abend is a retired, 34-year veteran of American Airlines, attempting to readjust his passion for flying airplanes in the lower flight levels—without the assistance of a copilot.

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