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Two Days in the Life of Bill Settle

Gemini Sparkle

Key Takeaways:

  • Cirrus's success with the bestselling SR22 is driven by a unique, grassroots marketing and sales philosophy that targets non-pilots and new aviators.
  • The company's strategy heavily relies on building a network of "certified training centers" with flight schools and empowering instructors as key influencers.
  • Cirrus employs a dedicated team, like regional training manager Bill Settle, to establish relationships, ensure high standards, and offer programs such as "10-hour test drives" and "Access" for new owners.
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Since 2002 the bestselling certified single-engine airplane in the world has been the Cirrus SR22. More than 700 new Cirruses have been sold per year for the past two years, and the company hopes to sell 800 in 2008. The question is, how do they do that?

How do you take on Cessna and Columbia and prevail in this market? To find out, I spent a few days with Bill Settle, a Cirrus Regional Training Manager. From him I learned about the selling and marketing philosophy at Cirrus and I heard a little about the structure of these initiatives. These airplanes, it turns out, don’t just fly off the shelves by themselves.

Dick Karl

Dick Karl is a cancer surgeon who appreciates the beauty and science involved in both surgery and flying. Dick’s monthly Gear Up celebrates the human side of flying. He writes about his enthusiasm for both the machines and the people who fly and maintain them.

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