“Hello, bonjour. This Is CANPASS.”
It was the day before I intended to fly four of us to Halifax, Nova Scotia, from New England. The phone call to the Canadian Passenger Accelerated Service System (888-CANPASS or 888-226-7277 for those of us with telephone keypad dyslexia) provided a stark contrast to my just-completed wrestling match with eAPIS, our Customs and Border Protection, U.S. Department of Homeland Security Electronic Advance Passenger Information System.