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Garmin Suffers Ransomware Attack

The Garmin Pilot app was among those affected by the outage over the period of July 23 to 27. Courtesy Les Abend
Gemini Sparkle

Key Takeaways:

  • Garmin experienced a ransomware attack on July 23, 2020, disrupting online services such as flyGarmin.com, the Garmin Pilot app, and customer support.
  • The company confirmed that no customer data, including payment information, was accessed, lost, or stolen, and the functionality of Garmin products themselves remained unaffected.
  • By July 27, services were largely restored, allowing pilots to access flyGarmin and Garmin Pilot for flight planning and navigation data downloads.
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Garmin suffered a ransomware attack that encrypted some of its systems on July 23, 2020. Garmin Connext Service—and connectivity through flyGarmin.com and the Garmin Pilot app—were among those areas affected, though the SOS and inReach systems remained online and available.

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