How It Goes Off The Rails

According to Dismukes and his researchers in a presentation, The Hidden Complexity of Cockpit Operations, conventional wisdom tells us pilots become accustomed to concurrent task demands, interruptions, distractions and disruptions while the truth is pilots routinely manage multiple, competing, concurrent task demands just fine. At least until theres an interruption. The presentation lists four situations when pilots are vulnerable to omissions when performing routine tasks:

Key Takeaways:

• While pilots generally manage concurrent cockpit tasks effectively, their vulnerability to errors and omissions significantly increases when operations are interrupted.
• This vulnerability is particularly evident in four scenarios: external interruptions, performing tasks out of their usual sequence, handling new or unanticipated tasks, and attempting to interleave multiple complex tasks.

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