FBO Spotlight: Freedom Aviation (KLYH)

Bruce Dunbar

Friday, February 10, 2012 at 12:19 AM ET

Verified

(Photo courtesy of Freedom Aviation)

Key Takeaways:

Freedom Aviation (KLYH) in Lynchburg, Virginia, provided exceptional service from the moment of arrival, assisting with both passengers and a pet.
The FBO staff demonstrated outstanding pet care, looking after the reviewer's puppy, "Scout," while they used a crew car for lunch.
A personalized follow-up, including a thank-you note mentioning the puppy, further highlighted their attentive and appreciated customer service.

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In our FBO Spotlight series, we’re highlighting FBOs around the country that have received rave reviews from our readers. This latest Spotlight is brought to you by Bruce Dunbar, who recently stopped by Freedom Aviation in a Cirrus SR22. Here’s what he has to say about the experience.

Freedom Aviation (KLYH)
Lynchburg, Virginia