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Global IT Outage Spurs Cancellations of Thousands of Flights

Airlines worldwide reported disruptions on Friday.

Aircraft on the move at New York’s LaGuardia Airport [Credit: AirlineGeeks | William Derrickson]
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Key Takeaways:

  • A global IT issue has caused widespread flight disruptions, leading to nearly 2,700 flight cancellations worldwide, with over 1,000 in the U.S. alone.
  • The problem originated from a software update by cybersecurity firm CrowdStrike, which caused Microsoft Windows computers to crash across various sectors, including airlines, airports, and banks.
  • CrowdStrike has identified, isolated, and deployed a fix for the issue, clarifying that it is not a security incident or cyberattack, though the full resolution is still ongoing.
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An ongoing IT issue is plaguing airline operations across the globe on Friday. As of 8 a.m. EDT, there were nearly 2,700 canceled flights globally, according to data from aviation analytics company Cirium.

In the U.S., carriers have canceled 1,017 flights, or 4.2 percent of their planned schedule, so far. American Airlines, Delta Air Lines, and United Airlines say they have resumed some flights while Southwest Airlines has remained largely unaffected by the outage.

Ryan Ewing

Ryan is Group President for Firecrown's Aviation Group. In 2013, he founded AirlineGeeks.com, a leading trade publication covering the airline industry. Since then, his work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the airline industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Previously, he worked for a Part 135 operator and later a major airline. Ryan is also an Adjunct Instructor at Embry-Riddle Aeronautical University.

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