Global IT Outage Spurs Cancellations of Thousands of Flights

Airlines worldwide reported disruptions on Friday.

Aircraft on the move at New York’s LaGuardia Airport [Credit: AirlineGeeks | William Derrickson]
Gemini Sparkle

Key Takeaways:

  • A global IT issue, caused by a defective software update from cybersecurity firm CrowdStrike impacting Microsoft Windows systems, has led to widespread airline disruptions on Friday.
  • Nearly 2,700 flights worldwide, including over 1,000 in the U.S., have been canceled, affecting major carriers globally and prompting FAA involvement.
  • CrowdStrike has identified, isolated, and deployed a fix for the issue, which is not a security incident, but the full resolution and impact on various institutions are still developing.
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An ongoing IT issue is plaguing airline operations across the globe on Friday. As of 8 a.m. EDT, there were nearly 2,700 canceled flights globally, according to data from aviation analytics company Cirium.

In the U.S., carriers have canceled 1,017 flights, or 4.2 percent of their planned schedule, so far. American Airlines, Delta Air Lines, and United Airlines say they have resumed some flights while Southwest Airlines has remained largely unaffected by the outage.

Other non-U.S.-based carriers, including Air France, KLM, and Singapore Airlines, also reported IT troubles on Friday.

The FAA said it is “closely monitoring” the issue in a statement.

“Several airlines have requested FAA assistance with ground stops for their fleets until the issue is resolved,” the agency added. “For more information, monitor fly.faa.gov for updates.”

U.S. carriers were scheduled to operate 27,000 flights on Friday, carrying up to 3.7 million passengers.

What’s Happening?

Airlines around the world are experiencing major IT issues, leading to widespread flight disruptions. The problems reportedly stem from a software update issued by cybersecurity firm CrowdStrike that has caused computers running Microsoft Windows to crash.

CrowdStrike CEO George Kurtz announced on social media that the issue had been identified and isolated, and engineers had deployed a fix. However, the outage has already impacted airlines, airports, banks, media companies, and other institutions globally.

The situation is still developing, and it remains to be seen how quickly the fix will resolve the issues.


Editor’s Note: This article first appeared on AirlineGeeks.com.

Ryan Ewing

Ryan is Sr. Director of Digital for Firecrown's Aviation Group. In 2013, he founded AirlineGeeks.com, a leading trade publication covering the airline industry. Since then, his work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the airline industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Previously, he worked for a Part 135 operator and later a major airline. Ryan is also an Adjunct Instructor at Embry-Riddle Aeronautical University.

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