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Global IT Outage Spurs Cancellations of Thousands of Flights

Airlines worldwide reported disruptions on Friday.

Aircraft on the move at New York’s LaGuardia Airport [Credit: AirlineGeeks | William Derrickson]
Gemini Sparkle

Key Takeaways:

  • A global IT issue, caused by a faulty software update from cybersecurity firm CrowdStrike, has led to nearly 2,700 flight cancellations worldwide on Friday.
  • The problem, which makes computers running Microsoft Windows crash, has impacted major airlines in the U.S. (e.g., American, Delta, United) and internationally, though Southwest Airlines remains largely unaffected.
  • CrowdStrike has identified, isolated, and deployed a fix for the issue, which also affected other institutions like banks and media companies, but the situation's full resolution is still unfolding.
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An ongoing IT issue is plaguing airline operations across the globe on Friday. As of 8 a.m. EDT, there were nearly 2,700 canceled flights globally, according to data from aviation analytics company Cirium.

In the U.S., carriers have canceled 1,017 flights, or 4.2 percent of their planned schedule, so far. American Airlines, Delta Air Lines, and United Airlines say they have resumed some flights while Southwest Airlines has remained largely unaffected by the outage.

Ryan Ewing

Ryan is Group President of Firecrown Media’s Aviation Group, overseeing a portfolio that includes FLYING, AirlineGeeks, AVweb, Plane + Pilot, KITPLANES, and AircraftForSale.com. He founded AirlineGeeks.com in February 2013 and has more than a decade of experience across aviation media, airport operations, airline workforce planning, and Part 135 regulatory compliance. His experience ranges from time behind the yoke of a Cessna 172 to interviewing aviation industry executives. Ryan holds a B.S. in Air Transportation Management and an MBA from Arizona State University and is an adjunct instructor at Embry-Riddle Aeronautical University.

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