Being a Good Neighbor

Controllers dont just handle major factors like routings, sequencing, and altitude assignments. Threaded among those big concerns are micro situations that demand quick-thinking, tact, and fairness towards everyone involved. That objective treatment applies not just to pilots, but to the businesses on our airports.Weve got three FBOs on our own field, each busy with daily multitudes of GA aircraft coming and going. Most arriving pilots already know which one theyre using, and answer quickly when asked to, Say parking.

Editorial Staff

Wednesday, September 09, 2015 at 12:00 AM ET

Verified

Key Takeaways:

Air traffic controllers must maintain fairness and neutrality when interacting with pilots and airport businesses, such as FBOs.
Controllers cannot recommend specific FBOs or provide information like fuel prices, requiring pilots to make their own choice.
Maintaining neutrality is crucial to avoid complaints from FBOs who monitor traffic allocation and perceive favoritism.

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Controllers don’t just handle major factors like routings, sequencing, and altitude assignments. Threaded among those big concerns are micro situations that demand quick-thinking, tact, and fairness towards everyone involved. That objective treatment applies not just to pilots, but to the businesses on our airports.

We’ve got three FBOs on our own field, each busy with daily multitudes of GA aircraft coming and going. Most arriving pilots already know which one they’re using, and answer quickly when asked to, “Say parking.”