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Bringing Home a New Turbo Cirrus

Gemini Sparkle

Key Takeaways:

  • Modern aircraft delivery has evolved into an "extremely involved" process, moving beyond a simple handover to include comprehensive briefings on safety, legal, operational, and contractual issues.
  • Manufacturers like Cirrus, as demonstrated by the author's experience, implement a detailed delivery program featuring thorough pre-delivery inspections, functional flight tests, extensive paperwork, and detailed owner briefings.
  • A critical component of this new delivery standard is mandatory, type-specific pilot training, often provided by partners like the University of North Dakota, to ensure new owners are fully proficient and safe.
  • The ultimate goal of these exhaustive delivery and training procedures is to maximize customer satisfaction, enhance operational safety, and build long-term loyalty with aircraft owners.
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Happily, the days of a dealer tossing the keys to a new owner and wishing him luck are gone, at least for most of the industry. The delivery process today, even for light airplanes, is extremely involved. Before a new owner leaves the factory with his brand-new, shiny flying machine, he’ll have to sit down with several delivery team members to go over a number of safety, legal, contractual and operational issues. And that’s not to mention the type-specific pilot training that manufacturers, along with the insurance companies, are more and more requiring pilots to take before it’s time to fly away.

I recently had the opportunity to take delivery of a brand-new airplane-a Cirrus G3 Turbocharged-at the Cirrus Design factory in Duluth, Minnesota. The airplane was one of four initial G3 Turbos delivered in August to PlaneSmart, the shared ownership company I fly with out of my home base of Austin, Texas. The company has an extended order for a large number of additional Cirrus aircraft, the full details of which haven’t been released yet, but the aroma of kerosene will likely be part of the plan.

FLYING Staff

FLYING Magazine is a one-stop resource for everything aviation, including news, training, aircraft, gear, careers, photos, videos, and more.

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