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New Facility Could Help FAA Address ATC Staffing Woes

Modern voice switch technology would allow the agency to reallocate controller personnel without physically moving them.

FAA Administrator Bryan Bedford ribbon cutting for Maryland voice switch manufacturing plant
FAA Administrator Bryan Bedford (fourth from left) attended the grand opening of Rohde & Schwarz USA’s $40 million, 87,000-square-foot voice switch manufacturing facility in Maryland. [Credit: FAA]
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Key Takeaways:

  • The FAA is actively modernizing its air traffic control (ATC) communication systems to address a chronic controller shortage and replace aging infrastructure.
  • A new 87,000-square-foot manufacturing plant in Frederick, Maryland, will produce digital, internet-based voice switch systems for this upgrade.
  • This modernization aims to improve communication between controllers and pilots, enable more dynamic reallocation of controllers, and enhance operational efficiency and safety.
  • The project is part of a larger ATC overhaul with a target completion date of 2028, involving phased nationwide deployment of the new voice systems.
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The FAA’s chronic air traffic controller (ATC) shortage is well documented despite the agency’s efforts to ramp up hiring. A $40 million, 87,000-square-foot manufacturing plant in Frederick, Maryland, could help it reallocate those sparse resources where they are needed most.

The FAA on Tuesday announced the groundbreaking of the new facility, which will build digital, internet-based voice switch systems designed to help controllers better communicate with pilots and other facilities. Per the agency’s website, one advantage of replacing aging, analog voice switches with modern systems will be “more dynamic operations,” such as reallocating controllers to different sectors without physically moving them.

Jack Daleo

Jack is a staff writer covering advanced air mobility, including everything from drones to unmanned aircraft systems to space travel—and a whole lot more. He spent close to two years reporting on drone delivery for FreightWaves, covering the biggest news and developments in the space and connecting with industry executives and experts. Jack is also a basketball aficionado, a frequent traveler and a lover of all things logistics.

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