Controller Errors Increased 51 Percent in 2010

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Key Takeaways:

  • Reported air traffic controller errors increased significantly, though this may be partly due to a new "no-fault" self-reporting policy designed to gather data on system weaknesses.
  • Despite the reporting policy, serious incidents occurred, prompting the FAA to call for software upgrades to Traffic and Collision Alert Systems (TCAS) due to concerns about their effectiveness and potential to misdirect pilots.
  • FAA Administrator Randy Babbitt is also concerned about older controllers teaching invalid "shortcuts" to younger controllers during on-the-job training.
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But that headline could be deceiving. Though it’s true that air traffic controllers’ reported errors increased by more than half last year, a new reporting policy could be a large part of the reason. FAA Administrator Randy Babbitt has encouraged a policy of “no-fault” self-reporting of errors by controllers, the better to gather more data on weaknesses within the system. But that information came only in the final paragraph of a news story published New Year’s Eve by the Washington Post.

Still, some of the errors are frightening, including one that directed two airliners within 50 feet of each other in instrument meteorological conditions (IMC — aka “clouds”). And the FAA is calling for software upgrades on Traffic and Collision Alert Systems (TCAS), after reports of dozens of alerts. The agency is concerned that current TCAS software is not up to the task of monitoring all traffic, and advisories from the units could direct pilots to divert into harm’s way. The newspaper also reported that Babbitt is concerned that older controllers are teaching younger controllers invalid “short cuts” while conducting on-the-job training.

Mark Phelps

Mark Phelps is a senior editor at AVweb. He is an instrument rated private pilot and former owner of a Grumman American AA1B and a V-tail Bonanza.

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