'Changes…Need to Happen,' Boeing Official Says

In the wake of incidents related to aircraft safety, the manufacturer now focusing on reducing use of ‘traveled work.’

Thursday, March 21, 2024 at 02:17 PM ET

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Boeing is making efforts to improve the quality and safety of its aircraft production line, according to a company official. [Credit: Shutterstock]

Key Takeaways:

Boeing is implementing significant changes to improve aircraft safety and quality, acknowledging the necessity for improvement following the recent Alaska Airlines door plug incident.
Key initiatives include deliberately slowing 737 production rates and eliminating "traveled work" by ensuring components, especially from suppliers like Spirit AeroSystems, are fully conforming before advancing in the production process.
These efforts, while impacting production and customer deliveries, are being undertaken with customer support, as Boeing aims for more predictable and dependable execution with the highest quality standards.

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Boeing is making efforts to improve the quality and safety of its aircraft production line, according to a company official.

“There’s changes that need to happen,” Brian West, Boeing’s chief financial officer, said Wednesday in addressing the Bank of America Global Industrials Conference in London. “There’s no doubt about it. But we’re going to do so diligently and expeditiously.”