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Mooney Expands Customer Service Offerings

Mooney Acclaim Ultra owners will soon be able to purchase a service that keeps maintenance costs more predictable. Courtesy Mooney International
Gemini Sparkle

Key Takeaways:

  • Mooney Aircraft is enhancing customer support with new programs, including PistonPower for predictable hourly engine service costs and the continued Fill & Fly program covering most operational costs for new aircraft for three years.
  • The company is investing in customer training by offering a full transition course and a $10,000 training voucher for new aircraft owners.
  • Mooney is expanding its global network of 45 service centers and has significantly increased the size and capabilities of its factory service center for major repairs, maintenance, and aftermarket installations.
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Kerrville, Texas-based Mooney Aircraft announced at Sun ‘n Fun in Lakeland, Florida, that is expanding its Mooney Factory Service Centers and customer support offerings. The company is working on an hourly cost program for engine service for the two models it currently produces: the Ovation Ultra and Acclaim Ultra. Named PistonPower, the program would allow customers to pay a set hourly cost to cover parts and labor costs for unscheduled and scheduled maintenance, providing customers piece of mind with a predictable cost of operation.

Pia Bergqvist

Pia Bergqvist joined FLYING in December 2010. A passionate aviator, Pia started flying in 1999 and quickly obtained her single- and multi-engine commercial, instrument and instructor ratings. After a decade of working in general aviation, Pia has accumulated almost 3,000 hours of flight time in nearly 40 different types of aircraft.

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