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Wheels Up Reorganizes Services Under Single Brand

Company says new model will streamline and personalize the customer experience.

An aircraft from Wheels Up's fleet
An aircraft from Wheels Up's fleet [Credit: Wheels Up]
Gemini Sparkle

Key Takeaways:

  • Wheels Up is consolidating all its customer offerings and services, including those from Air Partner, under a single unified brand.
  • This initiative introduces a seamless, concierge-level customer engagement model with a single, personalized team managing all private aviation services.
  • The goal is to provide a consistent, end-to-end customer experience, starting in the U.S. with global expansion planned.
  • Wheels Up is 95 percent owned by Delta Air Lines.
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Private aviation company Wheels Up is consolidating its customer offerings and services, including Air Partner, under one brand.

The company said Tuesday that it will provide a single, personalized team to manage private aviation membership, global private charter, group charter, and hybrid private-commercial itineraries through a strategic partnership with Delta Air Lines.

Zach Vasile

Zach Vasile is a writer and editor covering news in all aspects of aviation. He has reported for and contributed to the Manchester Journal Inquirer, the Hartford Business Journal, the Charlotte Observer, and the Washington Examiner, with his area of focus being the intersection of business and government policy.

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