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The Vanishing of Flight MH370: The Inside Story of CNN’s Coverage

CNN reported and analyzed every development in the MH370 mystery during its nonstop coverage of the disappearance. Composite Image: AP Images/Imagine China, Lucas Marie, Paul Kane, Pool; CNN; Getty Images
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Key Takeaways:

  • Malaysia Airlines Flight MH370's unsolved disappearance prompted CNN, under CEO Jeff Zucker, to adopt an unprecedented "all-in" coverage strategy, dedicating extensive airtime and resources to the mystery.
  • As CNN's aviation correspondent, Richard Quest was central to this coverage, interpreting developments, addressing speculation, and shifting to a new model of live, multi-expert analysis with a cadre of aviation professionals.
  • The network's intensive, weeks-long coverage, which included controversial segments like the "black hole" theory, drew significant criticism from media pundits and former staff, despite generating record-high ratings.
  • CNN's leadership robustly defended the prolonged and in-depth coverage, with Jeff Zucker asserting that viewer interest in the profound, unresolved mystery justified the network's comprehensive commitment.
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The following is excerpted from The Vanishing of Flight MH370 by Richard Quest, Berkley Publishing.

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