Sonoma Jet Center (KSTS) was featured for its outstanding customer service after a pilot experienced two critical aircraft failures.
During a weekend stop, a pilot encountered a landing gear microswitch failure, followed by a vacuum pump failure during the test flight.
A dedicated mechanic voluntarily worked his entire weekend, including his days off, to diagnose, source parts for, and fix both issues promptly.
This exceptional commitment ensured the pilot could meet his travel deadlines, earning Sonoma Jet Center a strong recommendation for going "beyond that extra mile."
In our FBO Spotlight series, we’re highlighting FBOs around the country that have received rave reviews from our readers. The latest Spotlight is brought to you by Cessna T-210 pilot Mike Lauder, who was recently wowed by the costumer service provided at Sonoma Jet Center (KSTS), in Santa Rosa, California.
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