Many of us are convinced that our smartphones and other connected devices listen to our every word and can serve us ads based on the keywords we utter. Now, a similar eavesdropping concept could be coming to the flight deck as airlines look at artificial intelligence-enabled technologies that can listen to pilot conversations, store the data for analysis and report “high-stress” events in real time to alert airline personnel on the ground to an unfolding emergency even if the pilots do not communicate with them.
Airlines Mull Real-Time Monitoring of Pilot Conversations
Key Takeaways:
- Airlines are exploring AI-enabled technologies to monitor and analyze pilot conversations in the cockpit.
- The technology aims to detect "high-stress" events or problematic discussions in real-time, sending alerts to ground personnel to enhance safety and operational quality assurance.
- NIIT Technologies is a company developing these tools, which use AI to differentiate normal conversation from signs of stress in pilots' voices.
- While facing potential significant privacy concerns from pilots and unions, the safety benefits derived from such monitoring could outweigh these objections.
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