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Two Days in the Life of Bill Settle

Gemini Sparkle

Key Takeaways:

  • Cirrus's success with the bestselling SR22 stems from a strategic focus on attracting non-pilots and individuals new to aviation, fostering a "grassroots movement" to expand its customer base.
  • This strategy heavily relies on building a network of "certified training centers" and strong relationships with flight schools and instructors, who serve as key influencers and gateways for new customers.
  • The company employs a dedicated, traveling team of training managers and sales representatives, along with incentive programs like "10-hour test drives" and "Access" programs for new owners, to support its sales and training initiatives.
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Since 2002 the bestselling certified single-engine airplane in the world has been the Cirrus SR22. More than 700 new Cirruses have been sold per year for the past two years, and the company hopes to sell 800 in 2008. The question is, how do they do that?

How do you take on Cessna and Columbia and prevail in this market? To find out, I spent a few days with Bill Settle, a Cirrus Regional Training Manager. From him I learned about the selling and marketing philosophy at Cirrus and I heard a little about the structure of these initiatives. These airplanes, it turns out, don’t just fly off the shelves by themselves.

Dick Karl

Dick Karl is a cancer surgeon who appreciates the beauty and science involved in both surgery and flying. Dick’s monthly Gear Up celebrates the human side of flying. He writes about his enthusiasm for both the machines and the people who fly and maintain them.

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