The Part 13 complaint the AOPA filed yesterday with the FAA on behalf of its membership focused on egregious FBO pricing at three primarily GA airports: Chicago’s Waukegan (UGN), Asheville NC (AVL) and Florida’s Key West International (EYW). The Part 13 complaint process is an informal method for impacted parties to ask the FAA to investigate questionable airport operating practices that could violate the airport’s grant-funding assurances.
AOPA Files FAA Part 13 Complaint Over Unfair FBO Pricing
Key Takeaways:
- AOPA filed a formal Part 13 complaint with the FAA against "egregious FBO pricing" by Signature Flight Support at three primarily general aviation airports: Chicago’s Waukegan (UGN), Asheville NC (AVL), and Key West International (EYW).
- The complaint, supported by nearly 750 pilot reports, alleges that Signature's monopoly at these airports leads to unreasonable fees and forced payment for unwanted services, violating airport grant assurances.
- AOPA asserts that the FAA has failed to exercise proper oversight, contributing to these practices and putting airports at risk of losing federal funding.
- AOPA advocates for greater price transparency, reasonable access to public airports, and increased competition to resolve the issues, while Signature Flight Support defends its pricing as fair and necessary for investment in facilities and services.
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