FBO Spotlight: KaiserAir (KSTS)

Thomas O’Donnell

Friday, November 18, 2011 at 12:26 AM ET

Verified

Kaiser Jet Center

Key Takeaways:

KaiserAir at Sonoma County Airport (KSTS) provides exceptional customer service, with ramp personnel offering a warm welcome and assistance.
Front counter staff extended helpful support, including directional information, a map, and the loan of an airport car for local transportation.
The FBO is praised for its kindness and efficiency in assisting pilots, reflecting positively on the company.
The reviewer had a highly positive experience and intends to return to KaiserAir in the future.

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In our FBO Spotlight series, we’re highlighting FBOs around the country that have received rave reviews from our readers. This latest Spotlight is brought to you by Thomas O’Donnell, who recently flew into Sonoma County Airport in a Cessna 182. Here’s what he has to say about one of the airport’s FBOs, KaiserAir.

KaiserAir (KSTS)
Santa Rosa, California