FBO Spotlight: KaiserAir (KSTS)

Thomas O’Donnell

Friday, November 18, 2011 at 12:26 AM ET

Verified

Kaiser Jet Center

Key Takeaways:

KaiserAir at Sonoma County Airport (KSTS) received a rave review for its exceptional customer service, making a visiting pilot feel valued.
Ramp personnel provided immediate assistance with aircraft securing and a warm welcome upon arrival.
Front counter staff offered helpful directional information, a map, and the use of an airport car for local transportation.
The pilot highly commended KaiserAir's kindness and efficiency, stating he would definitely return for future visits.

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In our FBO Spotlight series, we’re highlighting FBOs around the country that have received rave reviews from our readers. This latest Spotlight is brought to you by Thomas O’Donnell, who recently flew into Sonoma County Airport in a Cessna 182. Here’s what he has to say about one of the airport’s FBOs, KaiserAir.

KaiserAir (KSTS)
Santa Rosa, California