Boeing executives met on Wednesday in Renton, Washington, with more than 200 pilots, airline representatives and regulators to offer an update on planned software upgrades for the embattled 737 Max fleet as the company tried to win support for the software fix and defended the process under which the airplanes were certified.
Boeing Provides Details of 737 Max Software Fix
Key Takeaways:
- Boeing met with pilots, airlines, and regulators to update on software upgrades for the 737 Max's problematic MCAS system, which was triggered by a single sensor and not fully disclosed to pilots, contributing to fatal crashes.
- The crisis has triggered criminal and congressional inquiries into Boeing's FAA-approved self-certification process (ODA program), facing strong criticism and calls for reform.
- Boeing has detailed a software fix for MCAS, but the controversy has severely damaged public and airline confidence, leading to global groundings, flight cancellations, and at least one canceled aircraft order.
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