The FAA last week decided it could not ignore the potential safety risks for owners of Samsung’s recently released Galaxy Note7 smartphones. Samsung has urged owners to return all of the 2.5 million Note7s in service because nearly three dozen of the devices have spontaneously burst into flame due to a problem with the phone’s lithium battery.
FAA Stops Just Short of Banning Samsung Galaxy Note7
Key Takeaways:
- Samsung urged owners to return 2.5 million Galaxy Note7 smartphones due to nearly three dozen devices spontaneously bursting into flame from a faulty lithium battery.
- The FAA strongly advised passengers not to turn on, charge, or stow Note7 devices in checked baggage on aircraft due to potential safety risks.
- Confusion arose over an official recall status as the U.S. Consumer Product Safety Commission (CPSC) clarified it had not yet issued one, despite earlier reports, and was still working with Samsung.
- Samsung is offering Note7 owners exchanges for other Galaxy models, accessory replacements, or a new Note7 once the problem is fixed, along with a $25 gift card for inconvenience.
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