Sitting at Mickey's Diner in Enfield, New Hampshire, across the lunch table from my almost 90-year-old father, I tell him about the heater on the Cheyenne. The heater had stopped working on a flight from Tampa to New England. It got very cold up there at 25,000 feet, so we landed at Westfield-Barnes Airport in Massachusetts, near Hartford, to warm up and get great service and cheap gas at Five Star Aviation. Naturally, the heater worked on the next short leg to New Hampshire, so I called Jim Celentano at Columbia Air Service (well-known Cheyenne specialists) in Groton, Connecticut, the next day for advice. It is Jim's message I'm telling my dad.