New Year’s travelers were hit with long lines and delays at bustling airports Monday, when a U.S. Customs and Border Protection (CBP) computer experienced a technology disruption for about four hours.
The delay lasted from 5 to 9 p.m. ET, affecting crowded airports across the country, including those in New York, Los Angeles, Miami, Boston and Atlanta.
Disgruntled travelers took to social media as they waited in line for hours at Customs screening stations.
@cnnbrk please let US Customs know the Miami airport could use a little help. Thousands of us waiting in a "line". pic.twitter.com/VGLUOUiaoP
— Garret Prather (@garretp) January 3, 2017
The CBP does not suspect that the cause of the computer outage was malicious in nature.
All airports are back on line after a temporary outage of #CBP’s processing systems. No indication the disruption was malicious in nature.
— CBP (@CustomsBorder) January 3, 2017
“During the technology disruption, CBP had access to national security-related databases and all travelers were screened according to security standards,” the CBP said in a statement.
