Close

Member Login

Invalid username or password.
Incorrect Login. Please try again.

not a member? sign-up now!

Signing up could earn you gear and it helps to keep offensive content off of our site.

Blog Categories

Screwing up with ATC ... Painlessly

Redbird Flight Simulations has created an interactive ATC communications simulator that is light years ahead of the competition.
By Robert Goyer / Published: Jul 28, 2010

One of the greatest fears for new pilots, John King observed at a press conference earlier this week, isn't crashing or getting lost or bouncing a landing. It's talking on the radio.

The fear has is understandable. You, after all, are an absolute beginner trying to communicate something — it's actually pretty hard in the heat of training to remember what exactly it is that you're supposed to say — and communicate it in a way that won't make you sound stupid. And let's face it: surrounded by all these experts and all this extraordinary specialized knowledge, you already feel pretty stupid. Who wouldn't feel afraid to open their mouth?

The solution? Well, training, obviously, though given all the other competing concerns, communications is one subject that takes a seat in the far back of the sylla-bus.

Help has arrived! Redbird Flight Simulations, a company about which I've spoken before, has launched a product that very effectively simulates the verbal interaction between a controller and a pilot. The product, called Parrot, will be an optional addition to nearly all of Redbird's flight simulators. (Check out my story about these remarkable sims.) King Schools' John and Martha King announced Parrot at AirVenture on Wednesday.

So anyways, an ATC simulator: If it sounds easy to pull off, then you simply haven't thought about it hard enough.

A real ATC simulator, and not some canned response rote trainer, has to be able to do several different complicated things and then combine those things into a cohesive whole.

It has to, first, be able to recognize what the student is saying. To accomplish this, Redbird relies on a commercial off the shelf voice recognition program that is, I've discovered, actually very good. The student does, of course, have to train the program to recognize his individual vocal patterns, a job that takes just a short while. After it can recognize what words the student is saying, it has to determine just what to do with those words. After all, the program must be able to reply appropriately to a student who answers an ATC request to "Say altitude," with a response of "Affirmative." It also must know where the airplane is in four dimensions, what the weather is, what the frequencies are and what ATC has previously cleared or instructed the pilot to do.

Parrot does all of these things with aplomb.

In a demonstration of the technology at the press conference, Redbird demonstrated just how Parrot works. The student received a clearance, read back the clearance incorrectly, asked for help, got it right the next time, got a takeoff clearance, switched to departure control and all along the way Parrot guided the student through the maze that is ATC communications, allowing the student to screw up and fix it without ever once replying with the slightest hint of annoyance. That's something you won't get with actual ATC.

There are limitations. Parrot's voice is mechanical sounding, the program does insist on correct ATC phraseology (a feature that some would call a strength), and the list of ATC interactions, unlike in real life, are finite.

All these things considered, Parrot is an astounding success. Students can practice their radio work without fear of embarrassment and without the expense of having to be in an actual airplane. And they can do it while they're aviating, a critical component to the success of the product because the flying reinforces the communications — it's all part of one big skill set, something non sim-based comm training programs can't do.

Redbird sells Parrot as an option to its flight sims, but for my money, that's a semantic distinction. What training facility would deny its students — and its instructors — a tool that can help student pilots master one of the toughest skills in aviation and do it for pennies on the training dollar.

For more information on Parrot, visit KingSchools.com or redbirdflightsimulations.com.

Comments (3) Post a comment

All Comments

jwswingle's picture

Even from the ATC side, mike fright (and finding the right things to say when under stress) is a hurdle for all students to overcome. For all my career as a trainer (and even as a trainee), I have pushed our folks to practice, out loud, the common and important phrases. If you have never before said "go-around" when you need to, it takes a while to pull it out of your brain. But say that a couple hundred times in your car on your commute, and it rolls out easier when needed the first and all subsequent times. So, I always tell my developmental controllers to practice all take off and landing clearances and all permutations thereof (and especially the rigidly structured traffic point-outs) during otherwise wasted time, to ingrain them in the synapses. It takes rote learning into multi-disciplinary learning territory and effectiveness when you have read it several times, said it aloud hundreds of times, and heard yourself say it hundreds of times. Just get it right the first time and repeat until you are sick of it. Then, when needed, it will roll off the tongue, with no hint of any self-doubting upward inflection (which would often then cause pilot doubt and questioning, with a subsequent increase in frequency congestion when the trainee controller least needed it). This seemingly silly little practice reduces the number of errors a student controller makes, removing the uncertainty in their communications and getting vastly improved pilot compliance.

Pilots can practice the same way-if you always train in the same bird, say those numbers (and the abbreviated version too, as ATC shortens it up quickly) a hundred times on your drive in to the airport. Practice the things you are likely to request, i.e., T&G, land, stop-n-go, low approach, transition through, takeoff, flight following, closed pattern, et al. Seriously, it pays huge dividends when it comes out easier, quicker, and sounds confident-just as a hesitant controller gets doubted, an obvious primary (or comm unskilled) pilot gets treated with an extra measure of attention and subtle doubt. Hey, we're human too! So practice it until it is almost in a command tone, with downward inflection. You can sound professional and get improved service if you sound good, ask correctly, and then execute your clearance in a timely manner.

Keep 'em safe, folks!
Jon
28 year TWR ATC

robert goyer's picture

I just "flew" with Parrot yesterday, and it was an interesting experience. The one thing I really noticed was that it insisted on my following the AIM very closely. When I did, its recognition was excellent. The program is still in pre-beta. When it goes live early next year, it will be a more polished product, one that has the potential to change the way we train student pilots. I'd be surprised not to see it move beyond Redbird's sim products into a PC based trainer at some point, too, though I have no specific info on that count.

Also, the previous commenter makes some excellent points. Communications training through traditional means is certainly possible. And it sounds as though he's doing an excellent job of it. But ..... this instructor is an anomaly. A program like Parrot, and there is only one such program, can do the job without every instructor formulating his or her own comm syllabus, something that--let's be realistic-- just ain't gonna happen.

coma's picture

This product is a great start to helping students lose some of the nerves, particularly when they can practice at home with nobody watching (if they're willing to drop a couple of grand, though, which seems a touch high).

A better solution would be a system that lets you interact with real human beings that are providing realistic ATC service, all the while allowing you to see those other planes out of the window as you look around. There's something to be said for being #2 in a line of 8 departures, and the pressure that comes with it.

An affordable service that provides exactly this is in the works as we speak.

Top Rated

Your Comment
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
All submitted comments are subject to the license terms set forth in our Privacy Policy and Terms of Use